FAQs

Why buy The Purple Seal socks?

"Excellence should be expected, not wished for". That's my credo.

I am personally invested in this community. Once we start our relationship, you will receive my personal email address to maximise your overall experience, from questions to recommendations and opinions on present and future collections and styles.

This will also make any problem resolution much easier and quicker as, by dealing directly with me, you will be talking to the highest decision maker. All orders are processed within 24 hours (working days only). If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Be part of our community and explore, through our products and articles, a world of craftsmanship, where quality matters over quantity.

About quality:

 

Where do you ship to?

We offer FREE UK DELIVERY TO ALL ORDERS, FREE EU over £99 and *FREE WORLDWIDE countries over £199. Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. 

  REGULAR FREE
UK Express All Orders
EU Standard £5.00 orders over £99
EU Express £10.00 orders over £149
Worldwide* £17.50 orders over £199

* We currently ship to the following countries outside the UK and Europe: Australia, Bangladesh, Canada, China, Honk Kong, India, Japan, Pakistan, Russia, Saudi Arabia, Singapore, South Korea, Thailand, United Arab Emirates, United States.

However, If you would like to receive an order to any other country or are having issues please contact us directly at thepurpleseal@vquality.co.uk or by using our contact form.

 

What If I wish to return my products?

Our Return & Refund Policy provides detailed information about options and procedures for returning your order